The following terms and conditions apply to your use of this holiday promotion. This promotion is valid for 30 days for promotional destinations, the customer has a maximum of 30 days to request a refund, once the request is made to the customer service department, an immediate refund is guaranteed. This transaction is made by siempreorlando.com. We make sure to give our customers the best experience through our website. By registering, you agree to be over 25 years old, you must make your reservation at least 20 days before your travel date.

The tourist is responsible for the payment of government taxes.

*WE DO NOT SELL AIR TICKETS

At Vacaciones Express, we respect your privacy and understand the importance of the information you entrust to us. These privacy policies describe the practices employed by siempreorlando.com in relation to the information that you provide us through the use of our site and / or applications through the different platforms.

• How do we keep your information secure? sonvacacionesexpress.com takes the security of its users very seriously because it uses appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processes, as well as to prevent accidents or loss of information.

• What information do we collect from you? When you use our services, sonvacacionesexpress.com automatically obtains certain information related to your computer or other device you use to access our services, the IP address of the computer, the unique identifier of the mobile device. Technical information about your computer or mobile device, type of device, identification number, search engine used, operating system or platform.

• How do we use this information? We use the information we collect about you for various purposes, primarily to: Verify your eligibility to use a specific service; Respond to your questions or needs as truthfully, quickly and with the best possible response; Analyze and understand our audience (where are they located, how do they use the services we offer, what do they like most about our services, etc.).

• Fraud prevention: sonvacacionesexpress.com reserves the right to disclose the information of its users when it deems it necessary for purposes of investigation, prevention or to respond to the requirements that allow a legal clarification on suspected illegal or fraudulent activities. Also to protect the security and/or the rights of our users, ours or those of third parties.

• Legal purposes: sonvacacionesexpress.com will share the information of its users if required by legal or government authorities to comply with the law and not interfere with any investigation of a legal nature.

• Information considerations. In order to use our services or access certain information on our website, we may require you to register. In this case, you will be asked for certain personal information that may include your email, your name and your phone number.